Operational Information	Special Event Days
Security	Pilot Info & Resources
Customs & Immigration

The London Heliport is able to accept inbound international flights provided the relevant authorities have been pre-notified within 12 hours of the estimated arrival time.

• Customs - All international flights to the heliport (including the Channel Islands) require clearance from HM Customs. It is possible to obtain shorter clearances within 4 hours for inbound international flights only, requiring only HM Customs clearance, i.e. carrying only EC nationals inbound from other EC countries (excluding Irish Republic)
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• Immigration - Non-EC passport holders arriving into the U.K. (including crew) require immigration to be pre-notified. Visa details may also be requested.
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• UK Police National Ports Office - Flights to and from the Irish Republic, Northern Ireland, Channel Islands and Isle of Man require clearance from UK Police National Ports Office (Terrorism Act 2000). Obtaining clearance for such flights is the responsibility of the owner/operator of the aircraft.

Owners and operators are required to provide all inbound passenger and crew details to the London Heliport within a minimum 12 hours of the estimated arrival time for customs and immigration purposes. These details should also be provided in advance for all outbound flights, although the Heliport is not required to pass these details to the relevant authorities until the actual time of departure.

This involves completing a HM Customs General Aviation Form which should be faxed to the heliport and include the following specific details:

• Passenger full name
• Passport number
• Passenger Date of birth
• Nationality

Whilst there is no Customs, Immigration or Police Special Branch presence at the Heliport, any of these authorities may choose to attend the Heliport for a flight. When they do attend, a charge may be made to the operator/owner of the helicopter.

If satisfactory clearances have not been obtained from the relevant authority in time, then flights may be diverted to a designated airfield for customs purposes.